SCORE – Secure Commitment to Offender Re-entry and Enablement

The SCORE inmate enablement system is a robust, purpose-built, locked-down computing device that helps persons-in-custody (PICs) pass their time constructively, improve themselves and prepare to re-enter society. 

Custom built on a secure Android platform, SCORE Secure Devices, or tablets, put a host of entertainment, education, communication and self-service abilities in the hands of PICs. The tablets are available in multiple sizes: 5″, 7″, 8″ and 10″.

Security – SCORE tablets are fully encrypted, rigorously tested and thoroughly vetted. They’re used in hundreds of facilities nationwide, including all facilities operated by Federal Bureau of Prisons, US Navy Brig and several State Departments of Corrections.

Learning, Entertainment and Communication – SCORE tablets come pre-loaded with education and enrichment tools PICs can use to better themselves, including academic instruction modules, life skills tutorials and e-books.

SECURITY

Because security is paramount, SCORE tablets are locked down with multiple, overlapping layers of safeguards, including:

• Firmware that cannot be replaced by anyone, even the tablet manufacturer.
• A Master Control app that enforces facility security rules.
• App source code that meets a correctional facility’s unique needs.
• Completely disabled peripherals and communication features.
• USB communication modified to proprietary protocol.
• Fully blocked Internet access—servers independently retrieve all content and transfer it to the tablets.
• User ID and password authentication requirements.
• A mortality timer that ensures devices are synced at regular intervals.
• Regular OTA updates by Keefe servers.

SCORE security is never unlocked—each tablet only communicates with Keefe kiosks and servers using a proprietary, encrypted protocol.

EFFICIENT DATA DELIVERY

To create an efficient, optimum user experience, we provide a local infrastructure that offers several significant benefits:

• Multiple Wi-Fi access points provide broad coverage inside housing units.
• Every institution receives a caching server that contains over 95% of content typically used by PICs: movies, TV shows, songs, games, e-books, etc.

Content is downloaded to the devices when users request it, allowing them to reuse content without needing Wi-Fi. This improves user experience, eliminates contention for network bandwidth and extends battery life.  

LEARNING TECHNOLOGY AND CONTENT

With SCORE tablets, PICs have a wealth of free and fee-based options for occupying their time and enhancing their quality of life. This could include:

Educational Content: Life Skills Videos, Project Gutenberg e-Books, Khan Academy Lite, Edovo Core and the Electronic Law Library.

Connection to Family and Friends: Via fee-based text, photo and video-gram messaging, and the ICS and/or ATG VideoChat™ phone apps.

Access to Entertainment: Music, movies, TV shows, games, podcasts and select websites.

Self Service: The freedom to place commissary orders, message staff and access agency documents.